FAQ

High-quality products tailored for wholesalers and distributors worldwide.

PURCHASING PROCESS

Start Your Procurement

From product selection to order placement, we simplify every step to make your purchasing process more efficient and hassle-free.

  1. Product selection

    Visit our website, choose your product, and note down the model number. Then send us your requirements.

  2. Sample fee

    Sample fees may be charged or waived, depending on product value and quantity. Shipping costs shall be borne by the buyer.

  3. Order Processing

    Confirm product specifications, designs, quantities and order details. Our team will arrange production and keep you updated throughout the process.

Order Process

How do I order?

You can follow the belowing steps then order on our website:
www.chinese-hardware.com
If you have any special requirements, feel free to contact us.

01

Browse Products

Explore our wide range of products. Use the search bar or filters to find what you need.

02

Request a Quote

On the product page, click the “Request a Quote” button and provide the required details.

03

Receive Quotation

Our sales team will review your request and send you a detailed quotation within 24 hours.

04

Negotiate Terms

If you have any questions or need adjustments, feel free to contact our sales team for further negotiation.

05

Confirm Order

After agreeing on the terms, confirm your order by clicking the “Confirm Order” button in the email.

06

Sign Contract

Our sales team will send you a Sales Contract. Review the contract, sign it, and send it back to us.

07

Make Payment

Proceed with payment as agreed. Choose from options such as wire transfer, Letter of Credit, or PayPal.

Have special requirements? Email our sales team for tailored pricing and clear order guidance.

FAQ

Frequently Asked Questions

Quick answers to common questions. If you can’t find what you’re looking for, feel free to contact our sales team.

Q What types of hardware products do you supply?
A

We supply a broad range of furniture, door, window, kitchen, bathroom, and general metal hardware for commercial applications.

Q Can you manufacture hardware according to customer drawings?
A

Yes, we can review drawings, samples, and technical requirements to develop products suited to specific applications.

Q Do you support OEM and private label orders?
A

Yes, OEM and private label services are available, including product specifications, finishes, packaging, and branding.

Q What materials and finishes are available?
A

Material and finish options depend on the product design and intended use. Our team can recommend suitable choices for each project.

Q Can I request samples before placing an order?
A

Samples can be discussed for product evaluation. Availability and preparation details vary according to the selected item.

Q How do you manage product quality?
A

We check materials, dimensions, appearance, function, and packaging at relevant stages of the manufacturing process.

Q Can you provide custom packaging for export orders?
A

Yes, packaging can be adapted to product protection, labeling, retail presentation, and shipping requirements.

Q How can I request a quotation?
A

Please send your product details, drawings, material preferences, finish requirements, and expected order information for review.

Copyright © 2026 China Loong Hardware Co., Ltd. All rights reserved.
Leave A Message
If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.
Contact Form (#3)

Home

Products

About

Contact